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June 22, 2020
Woodingford Lodge's Family Transition Program receives Future Innovator Award

The Change Foundation honours Ontario’s healthcare innovators
Six recipients receiveFuture Innovator Awards

TORONTO, ON – June 22, 2020 –The Change Foundation is honouring sixFuture Innovator Awardwinners following an Ontario-wide search for people, organizations and teams focused on partnering with patients and caregivers to improve the healthcare experience. An additional five nominees will receive honourable mentions.

The Change Foundation, an independent health policy think tank, works to inform positive change in Ontario’s healthcare system in partnership with patients, caregivers and providers.To celebrate its 25thanniversary, the Foundation developed theFuture Innovator Awardsto recognize people, teams and/or organizations that have a strong commitment to co-design, a vision for positive change, and the potential to make notable impact over the coming years, as Ontario’s healthcare system continually evolves.

“We announced our search for Ontario’sFuture Innovatorsin December, and received submissions highlighting innovative projects and partnerships from across the province. The six winners chosen by the selection committee are laser-focused on making experiences for caregivers and patients better,” saidCathy Fooks, President and CEO at The Change Foundation. “In a post-pandemic environment, a renewed commitment to improved patient and caregiver engagement will be more important than ever.”

The Future Innovator Award winners:

The Chalmers Chatbot

  • Developed byAmple Labs, and co-designed with members of the homeless community, the Chalmers chatbot leveraged211 Ontariodata to help those experiencing homelessness find assistance addressing basic needs such as food, shelter, clothing banks and drop-ins.
  • The web-based chatbot also directs people who are struggling with more complex issues to live assistance with advocacy, follow-up, or referral to other programs and services.

eConsult BASETMwith the Bruyère Research Institute, Long-Term Care

  • eConsultBASE™(Building Access to Specialists through eConsultation) breaks down barriers in the healthcare system, bringing together physicians, caregivers and researchers with one common goal: to improve access to timely specialist advice for people living in long-term care.
  • The secure, web-based tool connects physicians and nurse practitioners with access to specialist advice on behalf of their residents.

The Family Transition Program, Oxford County

  • Admission to long-term care can be an extremely stressful event for residents and their families. The first of its kind in Canada, the Family Transition Programhelps people contemplating long-term care, and their caregivers and families ease into an often stressful transition to an unfamiliar environment prior to move-in day.

Inner City Health Associates (ICHA)

  • Every yearInner City Health Associates (ICHA)brings direct access to high-quality primary, mental health, and palliative care to more than 7,000 people experiencing homelessness in Toronto. ICHA's decentralized network of 55care sites is driven by commitments to eliminate barriers to access through outreach care. ICHA works in partnershipwith shelter and housing support colleagues and their clients to further amplify the impact.
  • While many healthcare organizations may feel that engaging clients who are homeless would simply be too difficult, ICHA’s co-design approach with partners, patients and clients has helped ICHA grow to become the largest homeless health organization in Canada in less than 15 years.

The MINT Memory Clinic

  • TheMINT Memory Clinicmodel is breaking new ground by delivering better dementia care that’s closer to home. At MINT (MultispecialtyInterprofessionalTeam) Memory Clinics, patients and caregivers are a central part of the care team and have played a key role in shaping the innovative model of care. The only one of its kind in Canada, the MINT model includes training for primary care teams (physicians, nurses, social workers, pharmacists and others) through a nationally accredited program. It also fosters collaboration with specialists through virtual consultation.

Resili (Supports Health Inc.)

  • TheResiliteam is changing the world ofhealthcare and wellness by making mental health knowledge and skills available to every caregiver and every Canadian for free, through the Resili app.
  • The appgives users the opportunity to learn about their mental health, understand it, track it, and self-teach behavior therapy and resilience-building skills (in the same way other apps allow us to self-teach language or music). This innovative approach makes mental health accessible for all.

To read more about theFuture Innovator Awardwinners and honourable mentions, please visit:


About The Change Foundation

The Change Foundation is an independent health policy think tank that works to inform positive change in Ontario’s healthcare system. With a firm commitment to engaging the voices of patients, family caregivers, and health and community care providers, the Foundation explores contemporary healthcare issues through different projects and partnerships to evolve our healthcare system in Ontario and beyond. Created in 1995 through an endowment from the Ontario Hospital Association, the Foundation is dedicated to enhancing patient and caregiver experiences and Ontario’s quality of health care. 2020 marks The Change Foundation’s 25thanniversary.

For more information, please contact:

Ginger Shewell
Phone: 416-342-1802

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