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Infoline

West Nile virus Infoline
519-421-9901, ext. 3489
1-800-922-0096, ext. 3489

Call our WNV Infoline to:

  • Make a standing water complaint
  • Receive information on how to protect yourself from mosquito bites or on how to reduce mosquito breeding grounds around your home

How do I make a standing water complaint?
 

Public Health investigates standing water in the community if it is a potential breeding ground for a mosquito population. Only report water that has become stagnant (i.e., water that remains in an area for 7 days or more and is not flowing or subject to wind or wave action). Standing water can collect on the ground, a roof, pool covers, and in containers such as tires and eaves.

To make a complaint, call the WNV Infoline at 519-421-9901, ext. 3489, or toll-free 1-800-922-0096.

How to protect against West Nile virus